What changed, when it shipped, and what it means for your chamber. Written for the person
running the chamber, not for engineers. A release a chamber can use today is the only kind
listed here.
Send a sponsorship proposal for signature from the sponsorship, and your sponsor reviews and signs it online. You are told the moment it is signed, and the signed copy stays in their portal.
Upload the proposal PDF, choose who at the business should sign, and send it. Nothing changes for your chamber until you send one.
The sponsor reads the proposal in their portal, types their name, agrees to sign electronically and signs. Drawing a signature is optional.
Each signature comes with a certificate showing who signed, when and a fingerprint of the exact document. A document that changed after it was sent cannot be signed.
Signed proposals stay in the sponsor's portal for the sponsorship and at least a year after. You can void an unsigned request and send a corrected one.
Name your paid listing tier whatever you like, such as Deluxe, and choose exactly what it includes. Settings, Public directory now shows what Basic and upgraded members each get, and how many current Basic listings a change would affect, before you save.
Set the tier name, the Basic About length, and the number of photos for Basic and upgraded listings (Basic can be zero).
Choose whether video and the cover image are upgraded-only, whether the upgraded tier keeps a bulleted description, and whether it is listed first in the directory.
The name you pick appears for your staff, your members in their portal, and the public on profiles.
Every setting starts at today's behavior, so nothing changes for your listings until you choose to.
Members who want to mentor, or want a mentor, say so when they join Chamber Connect. The CRM suggests mentor and mentee pairings by shared topics, you approve them, and one click sends the introductions.
Each mentor takes up to the number of mentees you set, and a pairing runs for the commitment the mentee chose.
Pairs never come from the same business and never repeat a past pairing.
A check-in after the introduction tells you whether the pairing is working.
Members see their mentor or mentee on their portal, and introductions go out under your chamber's name only when member email is on.
Members opt in from their portal, and once a month the CRM pairs them for a casual coffee, lunch or virtual conversation. You review the pairs, send the introductions with one click, and a check-in a couple of weeks later tells you who actually met.
Members join from the portal, say what they do and what they hope to gain, and can pause or leave any time.
Pairs avoid people from the same business and never repeat a past match unless you allow it, and the industry and availability preferences are scored and flagged.
A dashboard shows active participants, pairs awaiting approval, introductions not yet sent and the connection rate, with a history you can export.
Introductions and check-ins go out under your chamber's name and only when member email is turned on for your chamber.
The staff console and the member portal now carry a small colored label with an icon: green for chamber staff, blue for members. Your chamber’s own colors are unchanged.
Staff see a green CRM Portal label under the chamber logo.
Members see a blue Member Portal label in their portal menu.
Offer marketing packages on their own billing period and keep externally collected sponsor invoices in the CRM. Prepare weekly social posts from a list of newly added events.
Applicants see the marketing package period and price separately from their dues before choosing it.
The first invoice includes both purchases, and future package renewals follow their own saved period without adding automatic-payment consent.
External payment links require staff confirmation of the full invoice amount and currency before issue.
The chamber records verified external receipts. The original payment button is withheld after a receipt or adjustment to help avoid collecting the original amount again.
Existing invoices, package subscriptions and chamber billing controls keep their saved settings.
Review events added during the last completed Tuesday-to-Tuesday week or a custom window, with images, publication status and a CSV download.
Contacts already linked to several businesses can find the member portal business switcher on phones as well as desktop.
Preview the Accountant and Board Viewer workspaces from Team without changing anyone's access or exposing unpublished board drafts.
Choose an offered listing payment period and see its full price before continuing to an invoice. See the selected ad package's required artwork size beside the upload.
Annual members start with the annual option when the chamber offers it.
Existing listing subscriptions and invoices keep their saved prices and periods.
Changed prices are checked before a new invoice is created.
Ad artwork guidance updates when you choose a package, including when no exact image size is required.
Share event flyers, graphics and suggested captions through a private member library. Give each sponsor their own files alongside shared event materials.
Choose specific businesses for personalized materials or contact groups for shared downloads.
Keep files private, with current access checked whenever someone opens or downloads them.
Optionally notify an eligible sponsor after a matching sponsorship invoice is paid. Existing email holds and preferences are respected.
Public event sharing controls now appear only after an event is published with its public page enabled.
Export and sort staff tasks, move them between shared and personal lists, and see event participation alongside a contact. Reviewed profile imports and clearer billing controls help keep member records current.
Download task lists as CSV for Excel, including completed history. Choose five sorting options and move the original task without losing its notes or links.
Import external event guests with clearer matching previews and view linked registrations in contact history.
Update existing business addresses and website links together. Blank cells preserve saved information, and safe undo protects later edits.
Correct a next renewal date with an audit reason and safeguards for existing invoices and paid history. ACH setup now has a visible bank-autopay control.
Organize sponsor outreach and package deliverables, update existing member addresses from a file, and offer one registration for a complete event series.
Keep campaign contacts, assigned tasks, due dates and email audiences together.
Track sponsor opportunities across events, including non-members, and move stages manually.
Create assigned staff tasks from purchased package deliverables and track completion.
Register once for several events, with one payment, a place on every roster and revenue allocated to each event.
Review address-only imports before updating existing businesses, with protection for later staff edits.
Offer annual or installment payments on one membership level, prepare optional join fees and marketing upgrades, and bring your people across with fewer manual steps. Billing and member email remain under your control.
Offer monthly, quarterly, twice-a-year or annual payments at your own prices, with optional bank-account autopay for installments.
Add an application fee for new members, exempt selected membership levels, and offer a marketing package when someone joins.
Set category allowances for basic directory listings while keeping enhanced listings unlimited.
Onboarding imports preserve committee lists, people without email and existing opt-outs, without adding unwanted member businesses.
Sell bookable dates to members, hold their place while they pay, and release unpaid reservations.
Buying text-message credits opens secure checkout without adding a member or a chamber invoice. Cancel before paying if you were only exploring.
Visitors can now search your job board and narrow it by job type, location, remote work and how recently a job was posted, on your chamber website, the public board and the member portal. Nothing to set up: the controls appear on their own once a board has enough jobs to need them.
Type a word to search titles, descriptions, locations, pay and the member who posted. Sort by featured, newest, closing soon or title.
Filter chips show only the options your board actually has, with a count beside each, so nobody lands on an empty result.
Every filtered view is a plain link you can paste into a newsletter or social post, for example all part-time jobs in your town.
Filter by employer to see every opening one member has posted.
Staff can search and filter by type on the jobs moderation page too.
Members and staff can now download the Chamber Culture app for iPhone from the App Store. It is free, included on every plan, and uses the same data as your CRM, so there is nothing new to set up.
Members get event tickets with a QR code, the directory and deals, and a quick way to pay dues.
Staff get the dashboard, event check-in that keeps working with no signal, and push alerts.
There is no app fee and no per-member charge. It needs iOS 17.2 or later.
An Android version is next. We will announce it here when it is ready.
Every paid or free ticket page now has a Print ticket button, so a guest without a phone can bring a paper ticket. The printed QR code scans at the door exactly like the one on screen.
Someone who bought several tickets can print them all from their order page, one ticket per sheet, so each guest can be handed their own.
Each printed ticket shows the event, date, place, ticket type and the guest's name, without the buttons and payment details from the screen.
The button only appears once a ticket is good to use. Unpaid, cancelled and already used tickets cannot be printed.
If you sold tickets somewhere else, upload the attendee list on the event and those guests are on your list for the door. At check-in you can now look a guest up by name instead of scanning a ticket.
Upload a CSV on the event's Registrations tab. You see the columns we found, how many people are in the file and a few sample rows before anything is saved.
Nobody is emailed, texted or notified about imported guests, no follow-up tasks are created, and running the same file twice never adds anyone twice. A note such as "Paid on another system" is saved on each guest.
On the check-in page, type two letters of a name, email or organization and tap Check in on the right person. Parties show their size, and imported guests are marked.
New switch in Settings, Payments: choose whether a non-member registering for an event creates a follow-up task for your team. It stays on unless you turn it off.
The Sponsorships page now marks any current sponsor who is not appearing in the "Thank you to our sponsors" band on your website, and says why: no logo on the member's profile, a package set not to show in the band, or an archived member. When the logo is what is missing, a link takes you straight to the profile to add one. Banner ads are not marked, because they run in their own ad space.
Once a month, chamber admins and staff get one plain email from us: what shipped that month, how to switch on each new option, and what is coming next on the roadmap.
Anything that changes how your chamber works arrives switched off, and the email says exactly where in Settings to turn it on.
It also shows the most voted ideas on our suggestion board, so you can see what other chambers are asking for.
Every email has a one-click unsubscribe link. It only stops this monthly note and never touches the email your chamber sends to members.
When a chamber cancels an invoice so a member does not have to pay, the member's tickets now show their QR codes with a note that the chamber has covered the order.
The order page and each ticket page say no payment is needed, with no price and no Pay button.
Buyers can forward a covered ticket to the person attending, just like a paid one.
An order whose invoice was cancelled or is still being prepared no longer shows the buyer working QR codes, and an old payment link now takes the buyer to their current invoice.
While a chamber is still finalising an invoice, the buyer sees a plain message that a payment link is coming by email, with no tickets and no Pay button.
If an invoice was cancelled and nothing replaced it, the order page says no payment is due and to contact the chamber, and the tickets are not shown or mailable.
If staff cancel and reissue an invoice, an older payment link from a previous email now forwards to the new invoice instead of showing a dead page.
Cancelling a single ticket from an order of several no longer cancels the whole bill. The invoice is reissued for the tickets still booked, and the buyer is sent the new payment link.
The old invoice is voided and a new one is issued for only the remaining tickets, so the order can still be paid in one go. The cancelled ticket stays on the voided invoice.
Paying the new invoice sends the buyer their tickets as usual, and the cancelled ticket is no longer included in that email or shown as a valid ticket on the order page.
When staff reissue a voided order invoice, its tickets now follow the new invoice, so paying it still confirms them.
A paid or partly paid invoice with other tickets still on it is never changed by a cancellation.
Member pages on your Chamber Culture website can now work like a small website for each business, with a photo header, a grid of what they offer and a way to ask about each one. It is off by default, and nothing changes until you switch it on under Settings, Public directory.
Switch it on under Settings, then Public directory, in the Member mini-site card. Until you do, your member pages, directory and approvals look exactly as they do today.
Members add offerings from their portal, each with a title, short description, optional price note and photo, and can hide or remove them any time.
New offerings go to your approvals queue first. You can choose to let members publish without review, which stays off unless you turn it on.
Visitors can ask about a single offering, and the message reaches the business the same way a profile inquiry does, as long as that business accepts messages.
Members can print a QR code card that opens their page. Chamber sponsors can also show in a band on member pages, and you can turn that band off in the same Settings card.
Members can ask AI to draft their About text and offerings from the website saved on their profile. They review the draft and choose what to keep, and nothing is saved until they do.
When you move your directory over from a WordPress website, every page address the importer reads from that site is now checked before it is opened, and anything pointing at a private network is skipped, even after a redirect. We also applied the latest security updates to the software the platform is built on.
A member whose business did not have a public directory page yet could hit an error when signing in to their portal. The portal now opens normally and simply leaves out the link to a public page until there is one.
Turn on one setting and the CRM finds the events calendar on each member's website and brings those events into your Events list as drafts for you to review.
Off by default. Switch on Member website events under Settings, Event feeds, then use Scan member websites. It repeats weekly and never re-checks a member who already has a calendar.
Only real calendar feeds count, and a blog's RSS feed is never mistaken for events.
Events arrive as drafts marked as that member's event and hosted by them. Nothing is published until you approve it.
On a member's Edit page you can use Find it, or paste a calendar address, to set one member by hand.
Chambers can now print the payment terms, a payments line and a balance due on every invoice PDF, and add a phone number to the invoice header. Both are optional and off until you turn them on.
Turn on "Show payment terms and a payments row on the printed invoice" and the invoice shows Terms (Due on receipt, or Net 30 days), a Payments and credits line that reads $0.00 until something is paid, and a Balance due total.
Add a phone number and it prints at the top of every invoice beside your website and email.
Find both in Settings, Taking payments, under Invoice email and printed invoice. Chambers that change nothing see no difference.
Turn on the ad size check and your team is told straight away when a banner will not fit its ad space, instead of finding out once it is live.
In Settings, under Website, choose Don't check (the default), Save it but warn me, or Refuse it and explain why.
The upload form shows the size the ad space needs, for example 728 x 90 pixels, and the same shape at a larger size, such as 1456 x 180, always passes.
Set a usual ad size once and it covers every ad package that has no size of its own.
Setting a package's width and height also makes the member portal require that exact size for members' own uploads, whatever you choose here, as before.
Events can now be marked all day, carry a ZIP code, and link out to the organizer's own page, and events pulled in from another calendar arrive tidier.
Turn on All day and the event shows the date with no start time on your calendar, event page, website and calendar downloads.
A ZIP code field sits beside City and State, and the full address appears wherever the location shows, including search results.
Add a More info link and visitors get a button on the event page. When the host handles sign-ups, the button reads Register on host's site.
Events imported from another calendar now arrive as Community events with their address split into venue, street, city, state and ZIP, and with automatic waitlist promotion turned off.
Reuse last year's event in a few clicks, keep a sign-up page off your public calendar, and list events that someone else handles registration for.
Click Duplicate on an event page or in the Events list, pick a new start date (and an end date if you like), and Create copy. You get a new draft with the same title, description, location, flyer, categories and ticket types. Registrations, sponsors and payments are not copied, and nothing appears on your public site until you publish it.
On the event form, turn off Show on the calendar and events list for pages you only share by link, such as vendor or sponsor sign-up. The page and registration still work for anyone with the link, the event is left off your calendar, events list and website listings, and search engines are asked not to list it. Staff see a Link only badge.
Turn on Registration is handled by the host, not the chamber for member or community events you only list. Your event page, website and member portal show the details with no way to register, and staff can still add people from the Registrations tab. It is off for every event until you switch it on, and the event shows a Registration off badge.
Ticking Staff only on every ticket type of an event has the same effect, and the event form now says so under the Staff only checkbox.
The Events list has a Search events box (title, venue or city) that works together with the time and status filters.
Paste the address of another organization's online calendar and its upcoming events arrive as drafts for you to review, and the contact import can now tag people in the same step.
Under Settings, Integrations, Event feeds, paste a calendar address (iCal, .ics or RSS) and an optional name. We check it every hour, and new upcoming events appear in your Events list as drafts marked Imported.
Nothing is published for you. Use Approve or Reject on each imported event, or the Review imported events button on the banner at the top of the Events list. A later check never changes an event that is already in your list.
Each feed shows when it was last checked and how many new events it found, with Check now and Remove buttons. Removing a feed keeps the events it already brought in.
The Events list opens on My chamber's events, so imported drafts do not bury your own. A Show menu switches to Imported from calendars or All events.
In the contact import (New import, Map columns to CRM fields), a new Contact tags column choice puts tags on each person, and on their business when the row has one. Several columns can feed the tags, and a tag that does not exist yet is created. Rolling back an import removes the people it created, along with their tags. Tags added to people who were already in your CRM stay.
Give a sponsor, board member or partner a code that takes money off their event registration, or makes it free, so they can sign themselves up.
Chamber administrators create codes in the Promo codes card on an event's edit page (it appears once the event is saved). Choose Free ticket, Percent off or Dollars off each ticket, and whether the code works for this event only or all of your events.
For a code that works for one event, optionally limit it to one ticket type. Set how many times it can be used and how many tickets one order can discount, give it start and end dates, and add a note for staff. Codes are not case sensitive, and a code name can only exist once in your chamber.
The list shows each code as Active, Off, Used up, Expired or Starts (with the date). You can edit a code, turn it off and on, or delete it, and orders that already used a deleted code keep their discount.
On the public event page of an event with a paid ticket, visitors type the code into a Promo code field and click Apply to see the new total. The code is checked again when they register, so a code cannot be used past its limit. A ticket that comes out free creates no invoice.
Codes apply to the public registration form. Registrations entered by staff or made through the member portal are not discounted.
Chamber websites can preview a code before registering, and the event information a website reads now says when an event has a code visitors can use right now. Showing the promo field on your own website is a change to the site itself.
Your event page now lists live sponsors without a logo too, you can edit or remove a sponsor you recorded, and you decide the order sponsors appear in and where.
The event page and your website listing show live sponsors without a logo too, not only those with one (sponsors whose member record is archived are left out). A sponsor without a logo appears as a clean name tile. Sponsors are listed under their package name (or their own label), largest sponsorship first, and individual amounts are never shown.
On an event's Sponsors tab, each sponsor now has Edit and Remove buttons for chamber administrators. Once a sponsor has an invoice, its member, level and amount are locked because the invoice carries them, and a sponsor whose invoice has been sent cannot be removed: change its status to Cancelled instead.
The Sponsors tab has a How sponsors appear on the event page box. Order is Largest sponsorship first (the default, as before) or My own order, which gives you Move up and Move down buttons in a Display order list. Placement is Bottom of the page (as before), Side, above the map or Side, below the map. Side placement applies to chamber websites with a side column; the event page hosted by Chamber Culture always shows sponsors at the bottom. The sponsor list in ticket emails follows the same order.
The event page gains a Sponsor this event card listing your sponsorship levels with price, description and how many are left, and a Become a sponsor button that takes members to their member portal. It shows only while the event is published, shown on the calendar, has registration switched on and has not started yet.
Changing a sponsorship's status and managing sponsorship packages are now limited to chamber administrators, and a status change is recorded on the member's timeline. Duplicating an event copies its sponsor order and placement.
Write the subject and message of the email that goes out with each invoice, and add a tear-off slip to the invoice PDF for members who pay by check.
Under Settings, Billing, Taking payments, the Invoice email and printed invoice box has an Email subject and an Email message. You can use {member_name}, {invoice_number}, {chamber_name}, {due_date} and {amount_due}, and a live preview shows sample values. Leave both blank and the email reads exactly as before.
The invoice lines and the pay button are always included, and only the email sent when an invoice is issued uses your wording. Payment reminders, overdue notices and receipts keep their standard text.
Switch on Add a mail-in payment slip to the invoice PDF and unpaid invoices end with a dashed Please return this portion with your payment section: your chamber's name and mailing address, who to make checks payable to, member, invoice number, due date, amount due, an amount enclosed line, and a Check box with a check number line. Only open invoices with a balance show it.
The slip is off by default and needs a mailing address under Settings, Member email, Mailing address. Until one is set the switch is disabled with a note.
A second switch, Include card payment fields on the slip, adds a Credit card box with card number, expiry, name and signature lines. It is off by default, for chambers that choose to take card details by mail.
Send last month's newsletter again, edited: any email can be copied into a new draft in one click.
Click Duplicate on any email, whether it is a draft, scheduled or already sent. The button is on the Comms list, on the email's own page and in both composers.
The copy is a new draft with "Copy of" in front of the subject, and it keeps the preview text, the content and the audience (the segment or the list of people you picked).
Nothing about sending is copied: the schedule, send status, statistics and the list of who received it all stay with the original. In a composer, Duplicate copies the last saved version, not edits you have not saved yet.
Imported calendar events stop coming back as duplicates, invoice lines show what each box is for, and unsubscribed contacts in an import are read the right way round.
Some calendars issue a new ID for every event each time they refresh, which added another draft of the same event at every check. An imported event whose title and start time are already in your list for that feed, including one you rejected or deleted, is now skipped.
All-day events brought in from an iCal calendar feed are now stored as the whole day, so one-day events show as All day instead of 12:00 AM. This applies to events imported from now on; one-day drafts that were already imported keep their old times.
When you add or edit invoice lines, the boxes now carry visible labels (Description, Quantity and Unit price), and the new-invoice form labels the Amount column too, so a quantity can no longer be typed into what looked like the price.
In a contact import, a status column that says Unsubscribed now unsubscribes the person, and Subscribed or Active no longer does. An unsubscribe already on a contact is never undone or given a new date, and an email address matches an existing contact whatever its capitalisation.
Your chamber data is now ready for the Chamber Culture app for iPhone and Android, which is in testing now and included on every plan. Nothing changes for your chamber until you switch the app on.
Members will see business enquiries sent through your directory, and can send deals, jobs, news and events to you for approval from their phone.
Staff will have a task list, the approvals queue, renewals coming due, the prospect pipeline and membership applications in their pocket.
Members can update their business logo and photos, and show a digital membership card.
Push notifications are built in, for event reminders the day before, invoices and ticket confirmations, and they stay off until your chamber turns them on.
Opening a broadcast now shows the email itself next to its details, so you can check exactly what members will receive. A scheduled email can be edited without losing its send time.
The email appears on the broadcast page, with its subject and preview text, for scheduled and sent emails alike.
An "Edit email" button takes a scheduled email off the schedule and opens it for editing, with the original send time already filled in when you schedule it again.
Before it goes out, a scheduled email shows how many people would get it, instead of a row of zeros.
The invoice PDF now looks like your own letterhead, with your logo, address and brand colour, and the invoice page puts every action in one tidy row of buttons.
The PDF shows your logo and mailing address at the top, a clear amount-due box, and a "How to pay" panel with your online pay link and your mail-in instructions.
Paid invoices print with a PAID stamp, so a member has a clean record for their books.
On the invoice page, staff can download the PDF, copy the pay link, open the pay page or send the invoice from one row of labelled buttons.
Voiding an invoice now sits behind the "More actions" menu, so it cannot be clicked by mistake.
Every invoice link you send now has a Download PDF button, so a member who pays by check, or needs a copy for their books, can print the invoice without asking you for one.
The PDF shows your chamber name, who it is billed to, the invoice number, issue and due dates, each line, and the amount due.
If you have written payment instructions under Settings (for example where to mail a check), they are printed on the PDF too.
It works for open and paid invoices. Draft and void invoices stay private, exactly as before.
Write an email blast now and pick the day and time it should go out, in your chamber's own time zone. It sends by itself at that moment.
In the email composer, choose "Send or schedule", then "Or send it later" and pick a date and time.
A scheduled email shows when it will go out, and you can cancel the schedule to edit it again.
If something stops a scheduled email from sending (for example the mailing address was removed), it goes back to your drafts with a note saying why.
A news post dated in the future now shows its public link on the edit page. Put that link in your newsletter ahead of time and it starts working on the post's date by itself.
Add your chamber's mailing address once under Settings, Messaging, Member email, and it is printed at the bottom of every email blast automatically, next to the unsubscribe link, as the law requires.
Email blasts will not send until a mailing address is saved, and the composer tells you where to add it.
Until an address is saved, your dashboard and the email composer show a short note explaining why, with a button that takes a chamber admin straight to the address field.
Readers can unsubscribe in one click from their inbox's own unsubscribe button.
Automated funnel emails get the same footer: your mailing address and a one-click unsubscribe link. They now also come from your chamber's name, and an email step waits (rather than being skipped) until a mailing address is saved.
Billing now has a Payments tab listing every dollar your chamber has received, with totals, exports and real card refunds. Sponsorships always reach your books, your emails can pull in live events, news and deals, and Settings has a cleaner, roomier layout.
Billing, Payments lists every payment with date, member, method, fees and refunds, filters by date or member, totals the view, and exports to CSV. Record a cheque or cash payment against an open invoice from the same place.
Refund a card payment straight back to the card. The refund is checked with your processor first, so it can never be sent twice.
A sponsorship sold without an invoice is marked "Not invoiced", with one click to create the invoice or record the payment you already received. New sponsorships create their invoice by default.
The Live events, Member news, Hot deals, Job board and MarketSpace blocks now fill your emails with what is current at the moment the email goes out, linked to your website.
When someone registers for an event and gives a business name, the new prospect is named after the business.
Choose whether new member listings show their representatives, under Settings, Public directory, and apply it to every listing at once.
Settings has a wider, calmer layout with one clear Save per section.
Every admin screen was reviewed and polished so it fits a phone, reads clearly and works from the keyboard. Dashboard numbers now open the people and records behind them, you can give members a set number of days to pay, and your event forms and emails show everything you set up.
Set how many days members have to pay under Settings, Taking payments, and send every unsent invoice in one step from Billing.
Each number on the dashboard opens exactly the members, contacts, invoices or emails it counts.
Extra registration questions appear on your event signup forms, and you can ask them when you add a registration yourself, with the option not to email the attendee.
Report rows open the member, event or invoice behind them.
Invoices now tell apart an email being opened from the payment page being viewed, and say "Not sent" until you send them.
The intro text under feature cards, card links and gallery headings now appear in your emails.
Pick a separate color for the admin menu so your brand color can stay bold on your website.
Every change to a contact's email preferences is now recorded, including who made it and why.
Member sign-in is harder to abuse, and a separate "Email me a sign-in link" button can no longer be overridden by a saved password.
The link on every invoice and reminder now takes a member to a pay page on your own website address, with your logo on a clean white tile, instead of a page on ours. And each invoice now shows whether the email was delivered, whether it was opened, and whether the member has looked at the invoice itself, so you know before you chase.
Pay links use your website address. Anyone who copies or forwards one sees your chamber, not a third-party name.
Delivered, opened and viewed marks appear on each invoice as they happen.
Preview an invoice or reminder email exactly as the member will receive it, including the sender, recipient and subject line, before you send it.
Editing an event description saves reliably again.
Emails you send to members now go out through your own sending domain every time, which keeps them out of junk folders.
When you publish a document in the Newsletter category, a news post is created for it automatically: same title and description, a "Read (PDF)" button, and the first page of the PDF as the cover. It shows on your website's home page and News page right away, and the Newsletters page keeps listing every issue. One document, one post; edit the post afterwards and your edits stay.
In the member portal, a business can now upload (or remove) the wide header photo on its public listing and add a free-text hours line such as "By appointment only" alongside the weekly grid. Both were only possible from the chamber side before.
Every email the CRM sends on your behalf (newsletters and broadcasts, invoices, receipts, event and portal emails) now carries a reply-to address, so when a member hits Reply it lands in your inbox instead of a mailbox nobody reads. Set it under Settings, Sending domain, "Replies go to"; leave it blank and it uses your own address.
The portal sign-in page and the website sign-in card now show one form: email, an optional password and a Sign in button. Members who have set a password type it and are in; anyone else leaves it blank and gets a one-time link by email, exactly as before. A sign-in started from the website's home page now lands in the portal instead of back on the home page.
The dashboard now shows what you have received this month (with last month beside it), what is still outstanding, what to expect in the next 30 days (invoices coming due plus renewals not yet billed) and what is 30+ days overdue, with the invoices due this week, the memberships renewing soon and your next five events with seats taken and money collected. Every number and row opens the invoice, member or event behind it.
Recent activity is now "What's happening": the week's numbers at a glance (members signed in, listing edits by members, event registrations, invoices paid, emails sent, opt-outs), each one a link, and a feed grouped by day where repeats collapse into one line ("84 records updated: A, B, C and 81 more") instead of scrolling past. What your members do themselves, like signing in, editing their listing or registering for an event, now shows by default; automation stays one click away.
Each contact on a member's page now shows when they last signed in to the portal. The Members list has a new "portal use" filter: never signed in, no sign-in in 30 or 90 days, or signed in recently, so you can see exactly who still needs a nudge after an invite goes out.
Every member portal sign-in now records how it happened (emailed link, password, or Google, Microsoft and LinkedIn), from which address and on what device, the same detail your own team's sign-ins already carry. Refused attempts and sign-outs are recorded too, and each contact shows when they last signed in. It all appears on the contact's timeline and the Audit screen.
Some email security systems open every link in a message before the reader sees it, and that was enough to unsubscribe a member who never clicked anything. The unsubscribe page now asks for one confirming tap, and the inbox's own Unsubscribe button still works in a single click.
When Champlin Enterprises support signs in to help with your account, that sign-in is recorded for the platform but no longer shows up in your Recent activity, audit log or exports. Only your own team's actions appear there.
Members see the same two easy ways in everywhere: an account they already use (Google, Microsoft or LinkedIn, matching the email you have for them) or a one-click link by email. A member with a password can now sign in with it right on your website, and a sign-in always lands them in their portal. The portal sign-in page has a photo behind it for every chamber, and members who came in by link are shown where to set a password if they want one.
When a business picks a membership level priced per employee, the join form now asks how many employees it has, shows the exact total before checkout, and charges that amount. The headcount is saved on the member record so renewals match the first invoice.
Each membership level now has a "Show on the public join page" switch, separate from Active. Keep a free or internal level for your staff to assign without anyone being able to pick it when joining online.
After you send a broadcast, the report page now shows a live progress bar with how many are waiting, sent and could not be sent, updating on its own until the last one is out. You can leave the page; sending carries on in the background.
Add extra questions to any event's registration form, like a phone number or what a vendor sells, and mark any of them required. Answers show on each registration and export with the rest.
The last few dates that were still reading the server's clock now read yours, so an evening in your chamber stays part of that day everywhere in the system.
A news post scheduled for a date goes live at the start of that day for you, and a sponsorship or ad placement runs through the whole of its final day, including in your ad performance figures.
Renewal invoices are generated at 2 AM your time rather than 2 AM in London, so they carry your date.
Everything with a date on it now runs on your chamber's own clock rather than the server's, so nothing expires or renews a few hours ahead of your day.
Hot Deals, job postings and MarketSpace listings now run through the end of the day you set, so a deal that ends on the 15th is still on your website all day on the 15th.
We ask for your timezone when you sign up, filled in from your browser, so it is right from your first day.
Automated billing and the member portal now ask you to set your timezone before they can be turned on, because invoice dates, reminders and your website calendar all depend on it.
You can change it any time in Settings, Currency and region, with a live preview of what your staff will see.
You can now decide, per sponsorship package, whether its sponsors show up in your website's "Thank you to our sponsors" band, so an event-only sponsorship can appear on that event's page without also landing on your homepage. Sponsor logos can also link wherever the sponsor chooses instead of always going to their member profile.
Every package your chamber already sells keeps appearing in the band exactly as it does today, nothing changes unless you switch it.
New event and general sponsorship packages appear in the band by default; banner-ad packages stay opt-in, the way they already worked.
Set a link for a sponsor's logo when you record their sponsorship, and it takes visitors there instead of their member page.
The events feed your website reads now supports searching by keyword, filtering by category, sorting, and paging through results, so a chamber with a busy calendar is no longer limited to one page. Separately, you can now choose to pass the card processing cost on to members who pay online, while members who pay by check or cash are never charged it.
Search events by name, description, venue or town
Filter to a single event category, and only categories that actually have something coming up are offered
Sort by soonest, latest, or alphabetically
Page through a long calendar rather than showing a fixed number
Choose any date window, so a website can show just this month or the whole season
Online payment fee: off by default, and nothing changes for your chamber or your members unless you switch it on in Settings, Taking payments
Set your own percentage and flat amount. Most card processors charge about 2.9% plus 30 cents, and that is what is prefilled
It applies only to card payments made online, including members on automatic renewal. Check, cash and anything else your team records by hand never carry it
The payment page shows the invoice amount, the fee and the total before the member commits, and says plainly what they would pay by check instead
Your dues income is reported exactly as before. The fee is recorded separately on the payment and on the receipt, so it never inflates what you raised
Card network rules cap surcharges at 4% and a few states do not allow them, so check your state rules before turning it on
Renewal invoices are only generated once you turn on automated billing under Settings, Taking payments. A chamber that is still loading members, renewal dates and tier prices never wakes up to invoices it did not ask for.
Off by default for new chambers. Chambers already being billed automatically stay on.
While it is off, nothing is generated and no membership is lapsed automatically. Invoices your team raises by hand still work.
When you turn it on, every active membership renewing in the next 30 days gets its invoice at the next nightly run, so check your renewal dates first.
Our team has a live view of activity, payments, events and errors across every chamber, so a problem on your account is seen as it happens rather than when someone reports it.
Errors on your CRM and your chamber website surface to us within seconds.
Nothing changes on your side and no new data is collected: it is the activity your CRM already records, watched more closely.
Keep a real record of every call, visit, email, text or meeting with a member, contact or prospect, and let your member list tell you who has gone quiet.
Log a call, visit, email, text or meeting on any member, contact or prospect.
See last touch and next step on the members list, with filters for no touch in 6 or 12 months and next steps due.
Set a dated next step and it becomes a task on your board automatically.
A member you have not called or visited in a year now counts toward their churn risk.
Turn off "Show representatives on the public listing" for any business and its people stop appearing on its public profile, while the business itself stays fully listed.
Works from the admin member form and from the member portal, right beside the existing directory toggle.
On by default, so nothing changes for a business that never touches it.
A membership tier can now include a set number of employees in its base price and charge extra per employee beyond that, so a large member pays a fair share of dues.
Set it once on the tier: employees included in the base price, and the price per additional employee. Leave both blank for a flat tier, exactly as today.
The invoice shows the base dues and the employee surcharge as separate lines, so it is clear what was charged and why.
Every price display now describes itself, for example "$395.00/yr + $0.75 per employee over 100".
A banner ad package can now opt in to also appearing in your website sponsor logo band, using the advertiser's own logo, while their banner keeps running where it always has.
Off by default for every existing ad package, so nothing changes until you turn it on.
Turn it on from the ad package itself in Settings, no separate sponsorship purchase required.
Nothing automated reaches your members until you turn it on. A new Settings page gives every chamber a master switch, off by default, and a switch for each kind of automated email.
Eight categories, each on its own switch: renewal notices and dues invoices, invoice reminders, event reminders, booking reminders, the monthly listing digest, the monthly benefits statement, automations, and broadcasts.
Emails a member asks for themselves, such as their sign-in link or a receipt, keep working whatever you choose.
A broadcast will not send while member email is off, and it says so plainly instead of failing quietly.
The listing digest and the benefits statement now only go to members who actually have something in them. Nobody receives a report of zeros.
Only your chamber can turn member email on. We never do it for you.
A change to per-chamber scheduling could have sent a monthly email on the first hour after an update instead of on its day. Monthly sends are now held to their target day and the two days after it, and every chamber can pause its outbound email outright.
Dates and times across the CRM, the portal and your website are shown in the time zone you chose in Settings, and scheduled emails go out at your local hour rather than ours.
Chambers in the Philippines can collect dues, event tickets and sponsorships in pesos through Maya Business or PayMongo, on the chamber's own merchant account, with no platform markup.
Both gateways run as one-time checkouts today; stored cards and automatic renewals stay on Stripe, PayPal, Authorize.Net and Elavon.
Six payment gateways in total, all bring-your-own.
Chamber websites, member pages and the marketing site load faster on phones: third-party scripts moved off the main thread, images sized to the screen, and static files cached for a year.
You can now see for yourself that the only people in your members' data are the people who should be.
Every sign in to your chamber account is recorded with the time, the browser and the address it came from.
One button ends every other session and leaves only the browser you are sitting at signed in.
The staff audit log filters by person, kind of change and date range, and downloads as a CSV. Role changes and refused access attempts are recorded too.
Every request now carries an id we can trace, so a support question gets an answer rather than a guess.
A member signed into the portal gets an assistant that answers about their own membership: what they owe, whether their listing is finished, what they are registered for, how to post a job. It only ever sees that member's own data and points them at the screen that does the thing.
The staff dashboard opens on the approvals, overdue invoices and tasks waiting for you. The member hub was rebuilt for phones, tables scroll and sort properly, money columns sort as money, and every visitor link on your chamber website now stays on your own domain from start to finish.
Our own review found a server-side request flaw and a stored script injection. Both were closed the same day, expired public pages are now gated, and unattended automatic charges are limited to gateways proven on a real account.
Form errors are announced the moment they appear, and every table on the public site can be reached and read without a mouse. Bounced addresses now act on the suppression list automatically.
Twenty-three currencies and twenty-eight number formats, chosen in Settings with a live preview, so every invoice, receipt, statement, ticket and public payment page reads in the money your members actually use.
Chambers in the United States see no change at all.
A members-only directory surface and members-first tourism guides shipped alongside.
Pick your directory, events, news, jobs or deals in Settings, copy two lines, paste them into any page of your current site. It is not an iframe, it inherits your site's own type and colours, and it stays live because it reads the same feeds your chamber website reads.
Step-by-step guides for WordPress, Squarespace, Wix, Weebly, Duda, Webflow, GoDaddy and plain HTML.
Editor accounts for your whole team on the chamber website are created automatically from the CRM.
Elavon (Converge) joins Stripe, PayPal and Authorize.Net for saved cards. Members pick email, text, or both for each kind of communication, and event tickets can be delivered by text.
Chamber admins can open the member portal as a member to see exactly what they see.
A member's own events now appear on their directory profile.
Tasks can be linked to a business and a person straight from the board.
Your directory can widen from members-only to every business in town. Non-members appear as basic listings with a "claim your listing" path straight into your join flow, members keep their full profiles and a Member badge, and curated guides such as Dining and Things to do turn categories into pages for visitors.
Load a town or tax-office business list from CSV; real members are protected from being touched.
A claimed listing carries its content onto the new membership once paid.
Off until you turn it on. Suggested by a chamber during evaluation and built the way they sketched it.
The chamber feed can be filtered and searched, is colour-coded with icons, has share buttons, and its empty states explain themselves. Label contrast and tap targets were raised to meet WCAG 2.2 AA, and the sidebar no longer jumps to the top on every click.
Sell and bill advertising to businesses that are not members. Track member-to-member referrals. And connect your own tools through a documented API with per-key rate limits and a full request log.
Custom field values are available through the API, opt-in and private by default.
Sponsorships, placements and bookings can be read through the API.
Member analytics are framed as leads, not traffic.
Moving from another system now walks you through it: what to export, what each column becomes, what to check before you commit, with consent provenance and a portable suppression list carried across.
Five copy-and-paste scripts to get your data out of a vendor.
Members and contacts with custom fields, categories and tags. Invoicing, a real payment ledger, receipts and aging. Events with QR check-in. A public directory on your own domain. Online join and dues with autopay. A member portal with passwordless sign-in. A chamber website with every plan. And a multi-chamber platform whose isolation fails closed.
Platform
Nothing of that kind yet. Pick another filter, or All.
Something you need is not here?
The roadmap is set by what chambers ask for. Say what would make the difference for yours, and see what is already in development.
